Shop policies

Shipping

Processing time
All items are shipped withing 3-5 business days except the PRE-ORDER items (for details, see individual PRE-ORDER items).

Estimated shipping times
Europe: 1-4 weeks
UK: 1-4 weeks
Other countries: 3-12 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them due to current COVID-19 situation. For faster shipping time contact me seperately before placing the order.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Rivars Studio Shop processes all payments via Paypal which keeps your payment information secure. Rivars Studio Shop never receives your credit card information.

Returns & exchanges

I gladly accept cancellations
Request a cancellation: before item has shipped

I don't accept returns or exchanges
But please contact me if you have any problems with your order.